'Phaphama' is a Zulu word that means 'Awaken yourself'
The heart:
The Two Figures:
The ‘Nuclear Symbol’:
The Circle:
The Exclamation Mark:

In search of an improved organisational culture that nurtures commitment, creativity and enthusiasm

Who will benefit by attending:
Staff members of correctional facilities seeking to create an improved organisational culture that nurtures commitment, creativity and enthusiasm, as the basis of success and excellence.

It is our understanding and experience that a correctional facility’s ability to optimally fulfil its rehabilitative mission is fundamentally linked to the dynamics of human relationships in the facility.

The workplace environment of correctional facilities is extremely challenging, as it deals with issues of immense overcrowding, destructive behaviour and a lack of resources. Nurturing and developing people-relationships within these organisations is often non-existent. This impacts negatively on people’s willingness to contribute of their best and results in highly stressful workplaces that are challenged by conflictual interpersonal relationships, low staff morale and a lack of trust and respect. These issues often form barriers that prevent people from working together effectively.

Phaphama Initiatives’ Conflict Transformation workshops address these issues through a practical and experiential methodology that does not rely on lecturing and note-taking, and is great fun.

The experience of creating meaningful relationships with colleagues during the training is very powerful. Participants are provided with a “safe space” in which to work together as a healthy community and positively address the often sensitive issues of their interpersonal challenges and stresses.

A Basic CORE Conflict Transformation workshop covers the following broad areas:

1. Affirmation
2. Communication
3. Co-operation and team building
4. Conflict transformation

Advanced and Training for Facilitators CORE workshops are also available.

Outcomes will include:
• Improving participants’ understanding of the interrelationship between communication, team work, conflict resolution, stress, and leadership.
• Raising awareness and understanding of the impact of improved communication in the workplace, to enhance participants’ ability to resolve their own conflicts as they arise, thus preventing conflicts from becoming destructive.
• Building relationships based on respect, trust and collaboration.
• Developing participants’ skills in effective communication.
• Building positive team-enhancing practices which contribute to interpersonal co-operation and supportive working relationships.
• Improving participants’ levels of enthusiasm, motivation and productivity.
• Identifying organisationally entrenched practices that may be perceived as supporting negative practices and behaviours.
• Exploring the process of change and development in individuals and groups and its effect on relationships.

Leadership team:
Carefully balanced teams of 3 or 4 facilitators with appropriate experience.

16 hours on two consecutive days.

Please contact us for a quote.


Client quotes:

“It came at the right time because I was feeling negative towards my job – but I am now motivated.”

“It was very informative and helpful both personally and workwise.”

“Has been an eye opener for me and has given me courage to go further.”

Prisons staff conflict transformation 1
Prisons staff conflict transformation 2
Prisons staff conflict transformation 3